complete hourly support and system backup
You will have a dedicated WIN specialist, who becomes intimately familiar with your particular combination of applications and equipment. Our diverse pool of professionals works for you, so you don’t have to worry about vacation time, sick days, or the enormous cost of training.
We provide full support including:
- Systems monitoring
- Network monitoring
- Problem determination and escalation
- OS upgrades
- Change control
- Version management
- Backup and recovery
- Capacity planning and performance tuning

